▲37%
R67,590
Avg. Base Salary (ZAR)
/ year
Avg. Base Salary (ZAR)
10%
ZAR 4k
MEDIAN
ZAR 68k
90%
ZAR 144k
The average salary for a Call Center Agent is R67,590 in 2025
Base Salary
R4k - R144k
Bonus
R496 - R31k
Profit Sharing
R0 - R12k
Commission
R0 - R6k
Total Pay
R23k - R136k
Is Average Entry-Level Call Center Agent with Customer Service Skills Salary in South Africa your job title? Find out what you should be paid
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What is the Pay by Experience Level for Call Center Agents?
What Do Call Center Agents Do?
Find your market worth – how it works:
Common Health Benefits for a Call Center Agent
Medical
25%
Dental
3%
Vision
3%
None
75%
Gender Breakdown for Call Center Agents
Female
65.6%
Male
34.4%
This data is based on 64 survey responses. Learn more about the gender pay gap.
FAQs About Call Center Agents
What is the highest pay for Call Center Agents?
Our data indicates that the highest pay for a Call Center Agent is ZAR 144k / year
What is the lowest pay for Call Center Agents?
Our data indicates that the lowest pay for a Call Center Agent is ZAR 4k / year
How can Call Center Agents increase their salary?
Increasing your pay as a Call Center Agent is possible in different ways. Change of employer: Consider a career move to a new employer that is willing to pay higher for your skills. Level of Education: Gaining advanced degrees may allow this role to increase their income potential and qualify for promotions. Managing Experience: If you are a Call Center Agent that oversees more junior Call Center Agents, this experience can increase the likelihood to earn more.