▼50%
R135,558
Avg. Base Salary (ZAR)
/ year
Avg. Base Salary (ZAR)
10%
ZAR 53k
MEDIAN
ZAR 136k
90%
ZAR 249k
The average salary for a Call Center Agent is R135,558 in 2025
Base Salary
R53k - R249k
Bonus
R3k - R47k
Profit Sharing
R0 - R12k
Commission
R0 - R17k
Total Pay
R54k - R248k
Is Average Mid-Career Call Center Agent with Customer Service Skills Salary in South Africa your job title? Find out what you should be paid
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What is the Pay by Experience Level for Call Center Agents?
What Do Call Center Agents Do?
Find your market worth – how it works:
Common Health Benefits for a Call Center Agent
Medical
42%
Dental
10%
Vision
10%
None
58%
Gender Breakdown for Call Center Agents
Female
60.0%
Male
38.2%
This data is based on 55 survey responses. Learn more about the gender pay gap.
FAQs About Call Center Agents
What is the highest pay for Call Center Agents?
Our data indicates that the highest pay for a Call Center Agent is ZAR 249k / year
What is the lowest pay for Call Center Agents?
Our data indicates that the lowest pay for a Call Center Agent is ZAR 53k / year
How can Call Center Agents increase their salary?
Increasing your pay as a Call Center Agent is possible in different ways. Change of employer: Consider a career move to a new employer that is willing to pay higher for your skills. Level of Education: Gaining advanced degrees may allow this role to increase their income potential and qualify for promotions. Managing Experience: If you are a Call Center Agent that oversees more junior Call Center Agents, this experience can increase the likelihood to earn more.