▼63%
R180,869
Avg. Base Salary (ZAR)
/ year
Avg. Base Salary (ZAR)
10%
ZAR 24k
MEDIAN
ZAR 181k
90%
ZAR 249k
The average salary for a Call Center Agent is R180,869 in 2025
Base Salary
R24k - R249k
Bonus
R2k - R16k
Profit Sharing
R0 - R2k
Commission
R0 - R18k
Total Pay
R40k - R244k
Is Average Experienced Call Center Agent with Customer Service Skills Salary in South Africa your job title? Find out what you should be paid
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What is the Pay by Experience Level for Call Center Agents?
What Do Call Center Agents Do?
Find your market worth – how it works:
Common Health Benefits for a Call Center Agent
Medical
58%
Dental
8%
Vision
8%
None
42%
Gender Breakdown for Call Center Agents
Female
62.5%
Male
25.0%
Prefer to self-define
6.3%
This data is based on 16 survey responses. Learn more about the gender pay gap.
FAQs About Call Center Agents
What is the highest pay for Call Center Agents?
Our data indicates that the highest pay for a Call Center Agent is ZAR 249k / year
What is the lowest pay for Call Center Agents?
Our data indicates that the lowest pay for a Call Center Agent is ZAR 24k / year
How can Call Center Agents increase their salary?
Increasing your pay as a Call Center Agent is possible in different ways. Change of employer: Consider a career move to a new employer that is willing to pay higher for your skills. Level of Education: Gaining advanced degrees may allow this role to increase their income potential and qualify for promotions. Managing Experience: If you are a Call Center Agent that oversees more junior Call Center Agents, this experience can increase the likelihood to earn more.