▼32%
R89,711
Avg. Base Salary (ZAR)
/ year
Avg. Base Salary (ZAR)
10%
ZAR 8k
MEDIAN
ZAR 90k
90%
ZAR 213k
The average salary for a Call Center Agent is R89,711 in 2025
Base Salary
R8k - R213k
Bonus
R503 - R32k
Profit Sharing
R2 - R197k
Commission
R1k - R52k
Total Pay
R14k - R208k
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What is the Pay by Experience Level for Call Center Agents?
What Do Call Center Agents Do?
Find your market worth – how it works:
Common Health Benefits for a Call Center Agent
Medical
38%
Dental
7%
Vision
8%
None
62%
Gender Breakdown for Call Center Agents
Female
57.0%
Male
41.7%
Prefer to self-define
0.4%
This data is based on 228 survey responses. Learn more about the gender pay gap.
FAQs About Call Center Agents
What is the highest pay for Call Center Agents?
Our data indicates that the highest pay for a Call Center Agent is ZAR 213k / year
What is the lowest pay for Call Center Agents?
Our data indicates that the lowest pay for a Call Center Agent is ZAR 8k / year
How can Call Center Agents increase their salary?
Increasing your pay as a Call Center Agent is possible in different ways. Change of employer: Consider a career move to a new employer that is willing to pay higher for your skills. Level of Education: Gaining advanced degrees may allow this role to increase their income potential and qualify for promotions. Managing Experience: If you are a Call Center Agent that oversees more junior Call Center Agents, this experience can increase the likelihood to earn more.