▲31%
R61,277
Avg. Base Salary (ZAR)
/ year
Avg. Base Salary (ZAR)
10%
ZAR 5k
MEDIAN
ZAR 61k
90%
ZAR 137k
The average salary for a Call Center Agent is R61,277 in 2025
Base Salary
R5k - R137k
Bonus
R489 - R45k
Profit Sharing
R0 - R12k
Commission
R98 - R15k
Total Pay
R10k - R132k
Is Average Entry-Level Call Center Agent Salary in South Africa your job title? Find out what you should be paid
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What is the Pay by Experience Level for Call Center Agents?
What Do Call Center Agents Do?
Find your market worth – how it works:
Common Health Benefits for a Call Center Agent
Medical
24%
Dental
3%
Vision
3%
None
75%
Gender Breakdown for Call Center Agents
Female
62.5%
Male
37.5%
This data is based on 96 survey responses. Learn more about the gender pay gap.
FAQs About Call Center Agents
What is the highest pay for Call Center Agents?
Our data indicates that the highest pay for a Call Center Agent is ZAR 137k / year
What is the lowest pay for Call Center Agents?
Our data indicates that the lowest pay for a Call Center Agent is ZAR 5k / year
How can Call Center Agents increase their salary?
Increasing your pay as a Call Center Agent is possible in different ways. Change of employer: Consider a career move to a new employer that is willing to pay higher for your skills. Level of Education: Gaining advanced degrees may allow this role to increase their income potential and qualify for promotions. Managing Experience: If you are a Call Center Agent that oversees more junior Call Center Agents, this experience can increase the likelihood to earn more.