▼20%
R90,051
Avg. Base Salary (ZAR)
/ year
Avg. Base Salary (ZAR)
10%
ZAR 7k
MEDIAN
ZAR 90k
90%
ZAR 195k
The average salary for a Call Center Agent is R90,051 in 2025
Base Salary
R7k - R195k
Bonus
R582 - R19k
Commission
R2k - R57k
Total Pay
R17k - R188k
Is Average Call Center Agent with Outbound Calls Skills Salary in South Africa your job title? Find out what you should be paid
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What is the Pay by Experience Level for Call Center Agents?
What Do Call Center Agents Do?
Find your market worth – how it works:
Common Health Benefits for a Call Center Agent
Medical
30%
Dental
2%
Vision
4%
None
70%
Gender Breakdown for Call Center Agents
Female
57.6%
Male
42.4%
This data is based on 66 survey responses. Learn more about the gender pay gap.
FAQs About Call Center Agents
What is the highest pay for Call Center Agents?
Our data indicates that the highest pay for a Call Center Agent is ZAR 195k / year
What is the lowest pay for Call Center Agents?
Our data indicates that the lowest pay for a Call Center Agent is ZAR 7k / year
How can Call Center Agents increase their salary?
Increasing your pay as a Call Center Agent is possible in different ways. Change of employer: Consider a career move to a new employer that is willing to pay higher for your skills. Level of Education: Gaining advanced degrees may allow this role to increase their income potential and qualify for promotions. Managing Experience: If you are a Call Center Agent that oversees more junior Call Center Agents, this experience can increase the likelihood to earn more.