▼35%
R152,421
Avg. Base Salary (ZAR)
/ year
Avg. Base Salary (ZAR)
10%
ZAR 62k
MEDIAN
ZAR 152k
90%
ZAR 256k
The average salary for a Customer Service Agent is R152,421 in 2025
Base Salary
R62k - R256k
Bonus
R1k - R58k
Commission
R0 - R15k
Total Pay
R51k - R257k
Is Average Customer Service Agent with Customer Relations Skills Salary in South Africa your job title? Find out what you should be paid
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What is the Pay by Experience Level for Customer Service Agents?
What Do Customer Service Agents Do?
Find your market worth – how it works:
Common Health Benefits for a Customer Service Agent
Medical
36%
Dental
8%
Vision
8%
None
64%
Gender Breakdown for Customer Service Agents
Female
66.0%
Male
34.0%
This data is based on 50 survey responses. Learn more about the gender pay gap.
FAQs About Customer Service Agents
What is the highest pay for Customer Service Agents?
Our data indicates that the highest pay for a Customer Service Agent is ZAR 256k / year
What is the lowest pay for Customer Service Agents?
Our data indicates that the lowest pay for a Customer Service Agent is ZAR 62k / year
How can Customer Service Agents increase their salary?
Increasing your pay as a Customer Service Agent is possible in different ways. Change of employer: Consider a career move to a new employer that is willing to pay higher for your skills. Level of Education: Gaining advanced degrees may allow this role to increase their income potential and qualify for promotions. Managing Experience: If you are a Customer Service Agent that oversees more junior Customer Service Agents, this experience can increase the likelihood to earn more.