▼19%
R120,710
Avg. Base Salary (ZAR)
/ year
Avg. Base Salary (ZAR)
10%
ZAR 65k
MEDIAN
ZAR 121k
90%
ZAR 239k
The average salary for a Customer Service Agent is R120,710 in 2025
Base Salary
R65k - R239k
Bonus
R2k - R31k
Profit Sharing
R0 - R5k
Commission
R4k - R21k
Total Pay
R57k - R227k
Is Average Customer Service Agent with Customer Service Skills Salary in South Africa your job title? Find out what you should be paid
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What is the Pay by Experience Level for Customer Service Agents?
What Do Customer Service Agents Do?
Find your market worth – how it works:
Common Health Benefits for a Customer Service Agent
Medical
40%
Dental
9%
Vision
9%
None
60%
Gender Breakdown for Customer Service Agents
Female
65.6%
Male
34.4%
This data is based on 154 survey responses. Learn more about the gender pay gap.
FAQs About Customer Service Agents
What is the highest pay for Customer Service Agents?
Our data indicates that the highest pay for a Customer Service Agent is ZAR 239k / year
What is the lowest pay for Customer Service Agents?
Our data indicates that the lowest pay for a Customer Service Agent is ZAR 65k / year
How can Customer Service Agents increase their salary?
Increasing your pay as a Customer Service Agent is possible in different ways. Change of employer: Consider a career move to a new employer that is willing to pay higher for your skills. Level of Education: Gaining advanced degrees may allow this role to increase their income potential and qualify for promotions. Managing Experience: If you are a Customer Service Agent that oversees more junior Customer Service Agents, this experience can increase the likelihood to earn more.