▼32%
R149,424
Avg. Base Salary (ZAR)
/ year
Avg. Base Salary (ZAR)
10%
ZAR 79k
MEDIAN
ZAR 149k
90%
ZAR 306k
The average salary for a Customer Service Representative (CSR) is R149,424 in 2025
Base Salary
R79k - R306k
Bonus
R1 - R30k
Profit Sharing
R0 - R26k
Commission
R5k - R33k
Total Pay
R78k - R321k
Is Average Customer Service Representative (CSR) with Customer Service Skills Salary in Cape Town, Western Cape your job title? Find out what you should be paid
Use our tool to get a personalized report on your market worth.What's this?
EXPLORE BY:
Featured Content
‹
Remote Work
New research shows how to set pay for remote employees
Gender Pay Gap
New research shows that each woman experiences the disparity of gender pay gap in different ways, depending on her position, age, race and education.
Compensation Best Practices Report
From compensation planning to variable pay to pay equity analysis, we surveyed 4,900+ organizations on how they manage compensation.
Salary Budget Survey Report
See how organizations are shifting their salary budgets this year.
Retention Report
Get strategies you can use to retain top talent and learn how impactful employee retention really is.
Variable Pay Playbook
Before you decide whether variable pay is right for your org, get a deeper understanding of the variable pay options and the cultural impact of pay choices.
›
What is the Pay by Experience Level for Customer Service Representative (CSR)s?
What Do Customer Service Representative (CSR)s Do?
Find your market worth – how it works:
Gender Breakdown for Customer Service Representative (CSR)s
Female
59.3%
Male
37.0%
This data is based on 27 survey responses. Learn more about the gender pay gap.
FAQs About Customer Service Representative (CSR)s
What is the highest pay for Customer Service Representative (CSR)s in Cape Town?
Our data indicates that the highest pay for a Customer Service Representative (CSR) in Cape Town is ZAR 306k / year
What is the lowest pay for Customer Service Representative (CSR)s in Cape Town?
Our data indicates that the lowest pay for a Customer Service Representative (CSR) in Cape Town is ZAR 79k / year
How can Customer Service Representative (CSR)s increase their salary?
Increasing your pay as a Customer Service Representative (CSR) is possible in different ways. Change of employer: Consider a career move to a new employer that is willing to pay higher for your skills. Level of Education: Gaining advanced degrees may allow this role to increase their income potential and qualify for promotions. Managing Experience: If you are a Customer Service Representative (CSR) that oversees more junior Customer Service Representative (CSR)s, this experience can increase the likelihood to earn more.