South Africa
Job
Customer Service Representative (CSR)

Average Customer Service Representative (CSR) with Phone Support Skills Salary in Cape Town, Western Cape

Pay
Job Details
Skills
Job Listings
How should I pay?Price a Job
What am I worth?Find market worth
R116,000
/ year

Avg. Base Salary (ZAR)
10%
ZAR 78k
MEDIAN
ZAR 116k
90%
ZAR 206k

The average salary for a Customer Service Representative (CSR) is R116,000 in 2025

Base Salary
R78k - R206k
Bonus
R0 - R6k
Total Pay
R76k - R187k
Based on 15 salary profiles (last updated Oct 24 2024)
Is Average Customer Service Representative (CSR) with Phone Support Skills Salary in Cape Town, Western Cape your job title? Find out what you should be paid
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What Do Customer Service Representative (CSR)s Do?

Find your market worth – how it works:

Gender Breakdown for Customer Service Representative (CSR)s

Female
62.5%
Male
37.5%
This data is based on 8 survey responses. Learn more about the gender pay gap.
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FAQs About Customer Service Representative (CSR)s

What is the highest pay for Customer Service Representative (CSR)s in Cape Town?

Our data indicates that the highest pay for a Customer Service Representative (CSR) in Cape Town is ZAR 206k / year

What is the lowest pay for Customer Service Representative (CSR)s in Cape Town?

Our data indicates that the lowest pay for a Customer Service Representative (CSR) in Cape Town is ZAR 78k / year

How can Customer Service Representative (CSR)s increase their salary?

Increasing your pay as a Customer Service Representative (CSR) is possible in different ways. Change of employer: Consider a career move to a new employer that is willing to pay higher for your skills. Level of Education: Gaining advanced degrees may allow this role to increase their income potential and qualify for promotions. Managing Experience: If you are a Customer Service Representative (CSR) that oversees more junior Customer Service Representative (CSR)s, this experience can increase the likelihood to earn more.

WHAT AM I WORTH?
What your skills are worth in the job market is constantly changing.
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