▼22%
R167,184
Avg. Base Salary (ZAR)
/ year
Avg. Base Salary (ZAR)
10%
ZAR 74k
MEDIAN
ZAR 167k
90%
ZAR 321k
The average salary for a Customer Service Representative (CSR) is R167,184 in 2025
Base Salary
R74k - R321k
Bonus
R6k - R19k
Commission
R0 - R12k
Total Pay
R76k - R331k
Is Average Customer Service Representative (CSR) with Customer Relations Skills Salary in Cape Town, Western Cape your job title? Find out what you should be paid
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What is the Pay by Experience Level for Customer Service Representative (CSR)s?
What Do Customer Service Representative (CSR)s Do?
Find your market worth – how it works:
Gender Breakdown for Customer Service Representative (CSR)s
Female
71.4%
Male
28.6%
This data is based on 14 survey responses. Learn more about the gender pay gap.
FAQs About Customer Service Representative (CSR)s
What is the highest pay for Customer Service Representative (CSR)s in Cape Town?
Our data indicates that the highest pay for a Customer Service Representative (CSR) in Cape Town is ZAR 321k / year
What is the lowest pay for Customer Service Representative (CSR)s in Cape Town?
Our data indicates that the lowest pay for a Customer Service Representative (CSR) in Cape Town is ZAR 74k / year
How can Customer Service Representative (CSR)s increase their salary?
Increasing your pay as a Customer Service Representative (CSR) is possible in different ways. Change of employer: Consider a career move to a new employer that is willing to pay higher for your skills. Level of Education: Gaining advanced degrees may allow this role to increase their income potential and qualify for promotions. Managing Experience: If you are a Customer Service Representative (CSR) that oversees more junior Customer Service Representative (CSR)s, this experience can increase the likelihood to earn more.