South Africa
Job
Customer Service Agent

Average Mid-Career Customer Service Agent with Customer Service Metrics Skills Salary in South Africa

Pay
Job Details
Skills
Job Listings
How should I pay?Price a Job
What am I worth?Find market worth
R186,000
/ year

Avg. Base Salary (ZAR)

The average salary for a Customer Service Agent is R186,000 in 2025

Base Salary
R0 - R186k
Bonus
R0 - R12k
Total Pay
R139k - R201k
Based on 6 salary profiles (last updated May 04 2019)
Is Average Mid-Career Customer Service Agent with Customer Service Metrics Skills Salary in South Africa your job title? Find out what you should be paid
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What Do Customer Service Agents Do?

Customer Service Agent Tasks
  • Provide troubleshooting and technical assistance to customers.
  • Assess the customer's needs and translation into solutions.
  • Coordinate with customers to resolve any billing inquiries.
  • Act as the first point of contact for customers seeking help with products or technical issues.
Find your market worth – how it works:

Common Health Benefits for a Customer Service Agent

Medical
50%
Dental
50%
Vision
50%
None
50%

Gender Breakdown for Customer Service Agents

Female
50.0%
Male
50.0%
This data is based on 4 survey responses. Learn more about the gender pay gap.
benefits-icon

FAQs About Customer Service Agents

What is the highest pay for Customer Service Agents?

Our data indicates that the highest pay for a Customer Service Agent is ZARNaN / year

What is the lowest pay for Customer Service Agents?

Our data indicates that the lowest pay for a Customer Service Agent is ZARNaN / year

How can Customer Service Agents increase their salary?

Increasing your pay as a Customer Service Agent is possible in different ways. Change of employer: Consider a career move to a new employer that is willing to pay higher for your skills. Level of Education: Gaining advanced degrees may allow this role to increase their income potential and qualify for promotions. Managing Experience: If you are a Customer Service Agent that oversees more junior Customer Service Agents, this experience can increase the likelihood to earn more.

WHAT AM I WORTH?
What your skills are worth in the job market is constantly changing.
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