▼31%
R141,934
Avg. Base Salary (ZAR)
/ year
Avg. Base Salary (ZAR)
10%
ZAR 67k
MEDIAN
ZAR 142k
90%
ZAR 253k
The average salary for a Customer Service Agent is R141,934 in 2025
Base Salary
R67k - R253k
Bonus
R4k - R37k
Profit Sharing
R6k - R17k
Commission
R0 - R13k
Total Pay
R65k - R281k
Is Average Mid-Career Customer Service Agent Salary in South Africa your job title? Find out what you should be paid
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What is the Pay by Experience Level for Customer Service Agents?
What Do Customer Service Agents Do?
Find your market worth – how it works:
Common Health Benefits for a Customer Service Agent
Medical
45%
Dental
13%
Vision
11%
None
55%
Gender Breakdown for Customer Service Agents
Female
73.0%
Male
27.0%
This data is based on 74 survey responses. Learn more about the gender pay gap.
FAQs About Customer Service Agents
What is the highest pay for Customer Service Agents?
Our data indicates that the highest pay for a Customer Service Agent is ZAR 253k / year
What is the lowest pay for Customer Service Agents?
Our data indicates that the lowest pay for a Customer Service Agent is ZAR 67k / year
How can Customer Service Agents increase their salary?
Increasing your pay as a Customer Service Agent is possible in different ways. Change of employer: Consider a career move to a new employer that is willing to pay higher for your skills. Level of Education: Gaining advanced degrees may allow this role to increase their income potential and qualify for promotions. Managing Experience: If you are a Customer Service Agent that oversees more junior Customer Service Agents, this experience can increase the likelihood to earn more.