▼55%
R220,000
Avg. Base Salary (ZAR)
/ year
Avg. Base Salary (ZAR)
25%
ZAR 175k
MEDIAN
ZAR 220k
75%
ZAR 279k
The average salary for a Customer Service Agent is R220,000 in 2025
Base Salary
R175k - R279k
Bonus
R0 - R21k
Total Pay
R197k - R302k
Is Average Late-Career Customer Service Agent Salary in South Africa your job title? Find out what you should be paid
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What is the Pay by Experience Level for Customer Service Agents?
What Do Customer Service Agents Do?
Find your market worth – how it works:
Common Health Benefits for a Customer Service Agent
Medical
33%
None
67%
Gender Breakdown for Customer Service Agents
Female
50.0%
Male
50.0%
This data is based on 2 survey responses. Learn more about the gender pay gap.
FAQs About Customer Service Agents
What is the highest pay for Customer Service Agents?
Our data indicates that the highest pay for a Customer Service Agent is ZARNaN / year
What is the lowest pay for Customer Service Agents?
Our data indicates that the lowest pay for a Customer Service Agent is ZARNaN / year
How can Customer Service Agents increase their salary?
Increasing your pay as a Customer Service Agent is possible in different ways. Change of employer: Consider a career move to a new employer that is willing to pay higher for your skills. Level of Education: Gaining advanced degrees may allow this role to increase their income potential and qualify for promotions. Managing Experience: If you are a Customer Service Agent that oversees more junior Customer Service Agents, this experience can increase the likelihood to earn more.