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Last updated Jan 17 2025
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Technical Support Analyst Reviews
What is it like working as a Technical Support Analyst?
May 2016
Work flexibility.
Technical Support Analyst:
Pros: Problem solving, Critical analysis, planning, writing technical documents/SOPs.
Cons: Programming, Installation, Deployment.
March 2016
Communication.
Technical Support Analyst:
Knowing technology and being a guru is great but you must also has two important ingredients at any work place: People skills and a great communicator. No matter where you work, you work with people in all sort of characters, backgrounds and some like you and others may not.
Consequently, you need to have skills that get you get along as much as you can and communicate not only verbally but properly putting your ideas clear specially when using email. People get impression of you even when they don't see you just by reading your words, thoughts, coherence.
December 2015
Technical Support Analyst:
Pros: The people I work with.
Cons: It is never-ending, no end to a project or completion.
November 2015
Corporate culture, customer service, stress level.
Technical Support Analyst:
Pros: Contact with people.
Knowledge development.
October 2015
Love the job love the company.
Technical Support Analyst:
Pros: Love the challenges involved.
October 2015
Office conditions.
Technical Support Analyst:
Pros: Getting good payments.
Cons: Nothing is the bad.
October 2014
Stress Level.
Technical Support Analyst:
Pros: Troubleshooting lots of things and can learn many things about the latest technology.
Cons: Talking over the phone for a long time and handling busy volume of customers.
Technical Support Analyst Job Listings
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