Highly Satisfied
Last updated Jan 17 2025
Find out what you should be paid
Use our tool to get a personalized report on your market worth.What's this?
Technical Support Analyst Reviews
What is it like working as a Technical Support Analyst?
November 2019
Whitepages.
Technical Support Analyst in Seattle:
Pros: Ability to talk to anyone in the office as equals, even the VP/C level folks
Cons: Lack of variety of snacks
September 2019
Demanding and overwhelming but rewarding.
Technical Support Analyst in Edmonton:
Pros: Flexibility
Cons: Owned by bigger company. Makes it difficult to perform certain duties
July 2019
Before 1994.
Technical Support Analyst in Durban:
Pros: Nothing
Cons: Because I'm doing something I like being a technical support, help out customer in need
June 2019
Great Opportunities, Cost of Living Not Great.
Technical Support Analyst in San Diego:
Pros: casual atmosphere, slower pace, nice place to live
Cons: expensive to area, rough commutes
March 2019
Over worked and under paid.
Technical Support Analyst in Austell:
Pros: Projects are the name of the game
Cons: demand without satisfaction
February 2019
No room for advancement.
Technical Support Analyst in Kansas City:
Pros: Flexible schedule, casual attire, benefits
Cons: How pay is handled, and how its hard to work with across organizations
January 2019
Challenging, satisfying role.
Technical Support Analyst in Dallas:
Pros: It's an environment that not only tests your customer service skills, but also your ability to build knowledge and acquire techical skills
Cons: There are many technical resource decisions made by higher ups that affect the users and my ability to support them, and my team has little to no input on that.
Technical Support Analyst Job Listings
Featured Content
‹
Remote Work
New research shows how to set pay for remote employees
Gender Pay Gap
New research shows that each woman experiences the disparity of gender pay gap in different ways, depending on her position, age, race and education.
Compensation Best Practices Report
From compensation planning to variable pay to pay equity analysis, we surveyed 4,900+ organizations on how they manage compensation.
Salary Budget Survey Report
See how organizations are shifting their salary budgets this year.
Retention Report
Get strategies you can use to retain top talent and learn how impactful employee retention really is.
Variable Pay Playbook
Before you decide whether variable pay is right for your org, get a deeper understanding of the variable pay options and the cultural impact of pay choices.
›