▼57%
R198,912
Avg. Base Salary (ZAR)
/ year
Avg. Base Salary (ZAR)
10%
ZAR 96k
MEDIAN
ZAR 199k
90%
ZAR 359k
The average salary for a Customer Service Representative (CSR) is R198,912 in 2025
Base Salary
R96k - R359k
Bonus
R15 - R43k
Profit Sharing
R0 - R29k
Commission
R12k - R180k
Total Pay
R94k - R376k
Is Average Experienced Customer Service Representative (CSR) with Customer Service Skills Salary in South Africa your job title? Find out what you should be paid
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What is the Pay by Experience Level for Customer Service Representative (CSR)s?
What Do Customer Service Representative (CSR)s Do?
Find your market worth – how it works:
Common Health Benefits for a Customer Service Representative (CSR)
Medical
48%
Dental
7%
Vision
7%
None
52%
Gender Breakdown for Customer Service Representative (CSR)s
Female
66.7%
Male
33.3%
This data is based on 63 survey responses. Learn more about the gender pay gap.
FAQs About Customer Service Representative (CSR)s
What is the highest pay for Customer Service Representative (CSR)s?
Our data indicates that the highest pay for a Customer Service Representative (CSR) is ZAR 359k / year
What is the lowest pay for Customer Service Representative (CSR)s?
Our data indicates that the lowest pay for a Customer Service Representative (CSR) is ZAR 96k / year
How can Customer Service Representative (CSR)s increase their salary?
Increasing your pay as a Customer Service Representative (CSR) is possible in different ways. Change of employer: Consider a career move to a new employer that is willing to pay higher for your skills. Level of Education: Gaining advanced degrees may allow this role to increase their income potential and qualify for promotions. Managing Experience: If you are a Customer Service Representative (CSR) that oversees more junior Customer Service Representative (CSR)s, this experience can increase the likelihood to earn more.