▼53%
R207,000
Avg. Base Salary (ZAR)
/ year
Avg. Base Salary (ZAR)
10%
ZAR 32k
MEDIAN
ZAR 207k
90%
ZAR 314k
The average salary for a Customer Service Representative (CSR) is R207,000 in 2025
Base Salary
R32k - R314k
Bonus
R491 - R14k
Total Pay
R63k - R303k
Is Average Experienced Customer Service Representative (CSR) with Call Center Operations Skills Salary in South Africa your job title? Find out what you should be paid
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What is the Pay by Experience Level for Customer Service Representative (CSR)s?
What Do Customer Service Representative (CSR)s Do?
Find your market worth – how it works:
Common Health Benefits for a Customer Service Representative (CSR)
Medical
60%
Dental
10%
Vision
10%
None
40%
Gender Breakdown for Customer Service Representative (CSR)s
Female
84.6%
Male
15.4%
This data is based on 13 survey responses. Learn more about the gender pay gap.
FAQs About Customer Service Representative (CSR)s
What is the highest pay for Customer Service Representative (CSR)s?
Our data indicates that the highest pay for a Customer Service Representative (CSR) is ZAR 314k / year
What is the lowest pay for Customer Service Representative (CSR)s?
Our data indicates that the lowest pay for a Customer Service Representative (CSR) is ZAR 32k / year
How can Customer Service Representative (CSR)s increase their salary?
Increasing your pay as a Customer Service Representative (CSR) is possible in different ways. Change of employer: Consider a career move to a new employer that is willing to pay higher for your skills. Level of Education: Gaining advanced degrees may allow this role to increase their income potential and qualify for promotions. Managing Experience: If you are a Customer Service Representative (CSR) that oversees more junior Customer Service Representative (CSR)s, this experience can increase the likelihood to earn more.