Technical Support Engineer Reviews - Page 3

3.8
(167)
Highly Satisfied
Last updated Jan 25 2025
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Technical Support Engineer Reviews

What is it like working as a Technical Support Engineer?

November 2020
Open and understood.
Technical Support Engineer in Cape Town:
Pros: Freedom to do support the way i feel will get the job done
Cons: people not listening to me
November 2020
Great team and great customers.
Technical Support Engineer in Roanoke:
Pros: Management responsiveness to employees' needs
Cons: colleagues who do not care about customers
October 2020
Technical Support Engineer in Bedford:
Respectful of employees, accommodating with the individual preference to return to the office or not during this pandemic times, good benefits, good with time off - we do not have PTO or sick time. It is discretionary and as needed and per approval. Product is popular and customers are great.
September 2020
Good work environment with helpful people there to help when needed.
Technical Support Engineer in Brisbane:
Pros: Opportunity to grow career wise, training resources provided by Mercury and their willingness to cover the cost of certification exams
Cons: Dealing with difficult clients
August 2020
Technical support engineer.
Technical Support Engineer in Milan:
Pros: Great place to work and work with a broad spectrum of companies in the same area
Cons: It is a very good company to work with
July 2020
Offer.
Technical Support Engineer in Milton Keynes:
Pros: There are plenty opportunities
Cons: In the past I wasn't able to explain myself and that makes me look less than I actually am
July 2020
Great weather.
Technical Support Engineer in Orlando:
Pros: I have a short commute just outside of Orlando so I don't have to deal with too much traffic. Easy access to beaches for personal time.
Cons: Traffic in downtown Orlando. Summer time heat is brutal

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