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Last updated Jan 25 2025
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Technical Support Engineer Reviews
What is it like working as a Technical Support Engineer?
February 2022
Satisfying Work - Undervalued.
Technical Support Engineer in Orlando:
Pros: Being a Lead Technical Support Engineer is a great job. I love the work, the troubleshooting, the interaction with other employees.
Cons: The pay is the lowest pay in the industry at T-Mobile. I can not understand how the most critical link between customer and network is paid such low wages. Escalations that no other team in the company can resolve are sent to our teams, and we provide the final assessment of the customer's network. We utilize the most tools, and have the most diverse knowledge base of the entire company. Everything from provisioning, to RAN, to RF environment, to call quality and traces come through our technicians and we have the lowest salary and least recognition within T-Mobile.
February 2022
Totally depends based on the product assigned..
Technical Support Engineer in Pune:
Pros: Friends
Cons: Work life balance and case overloading without proper management and less compensation..
December 2021
Fabulous place to live and work.
Technical Support Engineer in Melbourne:
Pros: Great people, fresh air & heaps of places to eat/drink
Cons: Busy hour traffic
December 2021
Great place to learn and grow.
Technical Support Engineer in Singapore:
Pros: Dynamic, fast-pace, great environment to learn
Cons: Sometimes may be a little too fast-pace
October 2021
Telecommuting in NYC is great.
Technical Support Engineer in New York:
Pros: Tons of stuff to do and plenty of time to do it as long as you telecommute
Cons: Small living spaces
August 2021
A career-oriented experience.
Technical Support Engineer in Abu Dhabi:
Pros: I was able to get a career related to my profession.
Cons: Appraisal is not fair.
December 2020
Great Company.
Technical Support Engineer in Seattle:
Pros: Flexibility and opportunity to learn new subject matters within our software
Cons: Uncertainty in directions available for promotion pipeline
Technical Support Engineer Job Listings
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