Technical Support Engineer Reviews

3.8
(167)
Highly Satisfied
Last updated Jan 25 2025
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Technical Support Engineer Reviews

What is it like working as a Technical Support Engineer?

September 2022
Under the aurora with friendly colleagues.
Technical Support Engineer in Reykjavík:
Pros: The work culture is excellent in aspect of respect private life, encourage work life balance, support individual perormance and team works equally. No formality among team members and managers.
Cons: There is a silent racism that one part of the of the society tries to resolve, the other part embraces.
September 2022
Technical Support Engineer in Tonkawa:
Pros: My group is patient and helpful when they can be. Unlimited PTO. 1 Self care day every month.
Cons: The Customers really think we are just robots. Very disrespectful. Assume everything broken is our fault and refuse to believe when we say it is something with them. Very little training. very Limited Employee knowledge Base. Newcomers to the company suffer the most. 100% remote really bothers me personally.
August 2022
Better exposure to the overall process and more visibility on the performance parameters.
Technical Support Engineer in Bangalore:
Pros: Great Atmosphere and culture.
Cons: NA
August 2022
More exposure on the overall process and better visibility on the performance parameters.
Technical Support Engineer in Bangalore:
Pros: Great culture and supportive environment.
Cons: NA
August 2022
Focused and Flexible.
Technical Support Engineer in Petaling Jaya:
Pros: I have time for myself and to do other things than just work
Cons: I am not able to adapt myself here yet.
July 2022
It is a peace because, I am residing in my hometown and specially the weather is good.
Technical Support Engineer in Nashik:
Pros: People, climate, transportation, money saving
Cons: Very low job opportunities
July 2022
Excess Bureaucracy.
Technical Support Engineer in Plano:
Pros: enjoy working with my team
Cons: Cognizant's excessive bureaucracy inhibits new ideas and slows productivity. Between needless policies, endless paperwork, and a lack of decision-making authority, you can start to wonder if the corporate rule-makers are actively trying to make your job harder.

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