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Last updated Jan 29 2025
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Service Desk Analyst Reviews
What is it like working as a Service Desk Analyst?
June 2019
Working at Kinetic IT.
Service Desk Analyst in Perth:
Pros: The people I work with
Cons: Having to answer a phone every 30 seconds, and having anxiety when it isn't ringing
May 2019
Eye opener. A lot of systems and processes in place.
Service Desk Analyst in Port Moresby:
Pros: helping in keeping the business running smoothly.
Cons: especially in PNG. major problem is internet services but gradually picking up once submarine cables are completed.
March 2019
Frustrating.
Service Desk Analyst in Louisville:
Pros: Working from home, working third shift, my direct manager Jody Nusom, is incredible.
Cons: I'm not paid fairly. I never have been in the company refused to allow my manager to correct it. It's only gotten worse since that time.
March 2019
Stressful.
Service Desk Analyst in Schaumburg:
Pros: The team is fun.
Cons: Too many accounts.
March 2019
Start is good, Later Management brings you down to knees.
Service Desk Analyst in Mumbai:
Pros: Nothing
Cons: Management
March 2019
A bit of a Commute.
Service Desk Analyst in Langley:
Pros: I like the city and how close clients are in regards to our office.
Cons: How far it is from my home and the commute involved.
February 2019
Simple straight forward work that is challenging.
Service Desk Analyst in Madison:
Pros: Great perks and job stability
Cons: Little challenege and career development
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