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Last updated Jan 29 2025
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Service Desk Analyst Reviews
What is it like working as a Service Desk Analyst?
October 2023
Discriminated.
Service Desk Analyst in Toronto:
Pros: Location - right out side of the Queen's Park subway station. Good area
Cons: Favouritism and lack of transparency in promotions, salary, vacation, and other factors.
November 2022
I love it as I am able to assist others to the best of my ability and beyond.
Service Desk Analyst in Johannesburg:
Pros: Being able to assist others
Cons: That the morale is so low, no development and the salary as well.
June 2022
Underpaid.
Service Desk Analyst in Tauranga:
Pros: Small enough town that has everything anyone would need.
Cons: Greedy employers who don't pay people enough
May 2022
It's great.
Service Desk Analyst in Kuala Lumpur:
Pros: the freedom to go on your own and work from home
Cons: Sometimes, there isn't a clear line of procedures that are set in place
April 2022
Experience the world in one day.
Service Desk Analyst in Richmond:
Pros: Get to talk to people from different places all over the world in one day.
Cons: We do not get paid enough for all we do.
February 2022
Good.
Service Desk Analyst in Philadelphia:
Pros: I get gratification on helping the user community and know I am appreciated by them
Cons: My financial compensation is lacking
December 2021
Hard. Both users and management show little to no firm if respect or appreciation for efforts made.
Service Desk Analyst in London:
Pros: Pay
Cons: Management
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