Service Desk Analyst Reviews - Page 3

3.6
(86)
Highly Satisfied
Last updated Jan 29 2025
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Service Desk Analyst Reviews

What is it like working as a Service Desk Analyst?

September 2020
A College Job.
Service Desk Analyst in Hamburg:
Pros: It is simple, not too much micromanaging
Cons: Hard work/results are not rewarded, simply pat on the back.
July 2020
Great Work Environment, but not satisfied financially.
Service Desk Analyst in Regina:
Pros: Work , Environment, Top Management, Co-workers
Cons: Pay scale , trust by managers is least , managers are on head
June 2020
Mediocre experience.
Service Desk Analyst in Subang Jaya:
Pros: I enjoyed the training provided by the comppany
Cons: Management as the Team Leader is not very friendly or understanding or familiar about the Level 1 support and does not try to reach out in a better impression to assist
May 2020
Working as a first line of assist to people with computer problems.
Service Desk Analyst in Indianapolis:
Pros: work from home, type of work
Cons: pay scale, not able to accumulate time off beyond 1 week, health insurance cost, moving upward opportunities poor
February 2020
No satisfied, getting salary very low , even lower than guard.
Service Desk Analyst in Nagpur:
Pros: Support which female employees get
Cons: Just because a person is female or expecting a lady will not get promotion despite her talent and ability
February 2020
Traffic sucks. Get past that and you'd have a very nice place to work.
Service Desk Analyst in Nashville:
Pros: it used to be I liked the not so big city but now it has become the over sized city i wanted to stay away from.
Cons: Infrastructure is bursting at the seams due to the influx of people coming daily. Makes for horrible trips around the city, lol.
January 2020
Enjoyable work, great colleagues, night shift hours.
Service Desk Analyst in Newark:
Pros: Solving problems and teaching and coaching both co-workers and end users (clients).
Cons: The hours.

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