Highly Satisfied
Last updated Jan 28 2025
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Member Service Representative Reviews
What is it like working as a Member Service Representative?
May 2016
Member Service Representative:
Pros: Getting to talk to member and heard about their days.
Cons: Staying super late with no meal breaks.
May 2016
WE SERVICE SHARED BRANCH MEMBERS FOR OTHER CENTERS.
Member Service Representative:
Ask a lot of questions, take notes when you can.
February 2016
Member Service Representative:
Pros: Working in business. I like to work with numbers and apply my degree.
Cons: The pay that I recieve.
December 2015
Not for the faint of HEART.
Member Service Representative:
Pros: Happy Customers and Number Crunching.
Cons: Mad, Angry, Upset [daily experience] Customers.
May 2015
Start from the bottom and work you way up!
Member Service Representative:
Start small and work you way up.
November 2014
Member Service Representative:
Pros: The work environment and company culture. Great experience working with insurance carriers.
Cons: Underpaid. Company is not organized and extremely understaffed.
September 2014
Work Environment.
Member Service Representative:
Pros: I like all of the benefits, the perks are great (bonuses,401k, overtime) and the office conditions are very clean and organized.
Cons: I really wish they were more flexible with days off and shift change requests. Even though we have PTO, they make it really difficult for you to use it if business need is high that day you request. Also, the stress level is high.
Member Service Representative Job Listings
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