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Last updated Jan 29 2025
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Customer Service Representative (CSR) Reviews
What is it like working as a Customer Service Representative (CSR)?
July 2016
Overloaded.
Customer Service Representative (CSR):
Cons: Under appreciated, overworked.
July 2016
Multi tasking.
Customer Service Representative (CSR):
Pros: I am indoor.
Cons: Too much responsibility for the title.
July 2016
Insurance CSR.
Customer Service Representative (CSR):
Pros: Option thru in house training offer marketable skills. Everyday is a new day with different issues to resolve, not boring. Healthy and enjoyable working environment. Flexible and supportive employer.
Cons: Lots going on, can be stressful. People depending on me getting it right. I don't always have the answer, difficult.
July 2016
Wholesale Insurance.
Customer Service Representative (CSR):
Pros: Insurance is nothing sexy, but it is essential. For that reason it is nice to feel like I am helping our clients out with their issues.
Cons: It's so boring and monotonous. I don't truly feel like I am making the world a better place.
July 2016
Stress level.
Customer Service Representative (CSR):
Pros: I love helping people on their accounts.
Cons: I hate the constant nagging and stress.
July 2016
Pressure.
Customer Service Representative (CSR):
Pros: Making people happy and resolving queries and providing excellent customer service.
Cons: That I am temping.
July 2016
Customer Service Representative (CSR):
Pros: Fun environment.
Cons: Confusing breakdown of how we get paid.
Customer Service Representative (CSR) Job Listings
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