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Last updated Jan 29 2025
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Customer Service Representative (CSR) Reviews
What is it like working as a Customer Service Representative (CSR)?
June 2016
Today is the day.
Customer Service Representative (CSR):
I would suggest to have lots of patients.
June 2016
HOURLY WAGES.
Customer Service Representative (CSR):
Know what pay is for other or similar jobs.
June 2016
Thst they wouldn't give financial assistance.
Customer Service Representative (CSR):
Take your time, less is more and smile, smile, smile. Don't let the customer see, and they can, you're nervousness.
June 2016
Providing exceptional Customer Service is.
Customer Service Representative (CSR):
Pros: It's extremely gratifying to quickly, efficiently, and creatively solve our clients issues.
Cons: I hate sitting at a desk all day where my mind is busy, but my body is not engaged. I do not feel challenged enough at my current job.
June 2016
Everything.
Customer Service Representative (CSR):
Make sue be communicative, a good team player, professioan and enthisastic.
June 2016
Love the culture, love the customers.
Customer Service Representative (CSR):
Pros: I have to say 99% of all of it. I work from home and speak to a lot of customers around the world. Amazon is a fun place to work, we telecommute and that makes for a great opportunity to be less stressful on me. PTO is limited but flexible.
Cons: Sometimes you may need to work holidays but can be rare.
June 2016
Customer Service Representative (CSR):
Always speak to the customer in a pleasant tone and relax your shoulders while handling complaints and always make sure to address the customer by their name, be patient and listen, give customers your undivided attention, if you can't resolve the problem ask the customer if it would be ok to be transferred to your supervisor who can possibly rectify the problem, always end the end with is there anything else that I can do for you today before you hang up or transfer caller.
Customer Service Representative (CSR) Job Listings
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