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Last updated Jan 29 2025
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Customer Service Representative (CSR) Reviews
What is it like working as a Customer Service Representative (CSR)?
July 2014
Have To Be Strong Enough To Handle Our Job.
Customer Service Representative (CSR):
It's recommended you have a customer service representative background, have for any heavy trafficked environment.
July 2014
CSR Interview.
Customer Service Representative (CSR):
Pros: It interacts with people and makes me boost my confidence that helps me to excel in communicating and expressing myself to clients.
Cons: My job is amazing yet it is very stressful so if you don't want a stressful work I don't recommend you trying. Stress is very deteriorating.
June 2014
Learning Is Sharing.
Customer Service Representative (CSR):
Ask questions and always pay attention. Have passion in doing your job.
May 2014
Customer Service Representative (CSR):
Pros: Good pay, nice cafes close by, close to home.
Cons: People are favored, always focus on negatives, not permanent.
May 2014
The Life Of A CSR.
Customer Service Representative (CSR):
Pros: Work satisfaction, I enjoy my job.
The people I interact with, customers- internal and external.
Cons: Stress levels.
Workload.
Car parking.
Lack of work flexibility.
Lack of culture.
Direct management.
May 2014
JUST WORK.
Customer Service Representative (CSR):
Pros: Meeting people everyday especially from overseas.
Cons: Health danger.
May 2014
Lack Of Advancement/Options.
Customer Service Representative (CSR):
Often have same salary as people without a second language but end up doing more work because of dual language support. Depending on company size there are often no options for advancement. Salary increases are often minimal. Overtime often expected but not paid. Working on bank holidays.
Stuff that no other department wants to deal with lands on your desk and there is no one else you can give it to.
Customer Service Representative (CSR) Job Listings
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