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Last updated Jan 29 2025
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Customer Service Representative (CSR) Reviews
What is it like working as a Customer Service Representative (CSR)?
April 2015
Extremely busy.
Customer Service Representative (CSR):
Pros: Some of my coworkers.
Cons: The pressure and stress that is putvon 6s to make something happen that we can't always do.
April 2015
Great company to work for.
Customer Service Representative (CSR):
Pros: Benefits and work atmosphere.
Cons: Stress level at times.
March 2015
The Job.
Customer Service Representative (CSR):
Pros: Full time employment.
Cons: Little opportunity for advancement.
Poor scheduling 2nd shift 4 - 10 hr days.
No planned time to learn skills needed in position, many call types.
March 2015
Customer Service Representative (CSR):
Actually, pick another career. I work in a male dominated company, women aren't compensated as well as men. Career advancement is nonexistent.
March 2015
Customer Service Representative (CSR):
Pros: Customer Interactions.
Cons: Standing for 8 hours.
March 2015
30days.
Customer Service Representative (CSR):
Pros: Very Nice Jobs.
Cons: Pradeep.
March 2015
Office conditions.
Customer Service Representative (CSR):
Pros: Overall, the people are nice and very professional.
Cons: There are no benefits offered, no perks or incentives, no future opportunities for advancement or goals to strive for. We get reprimanded for not meeting sales quotas for the month. I was hired to assist and help preexisting customers with their insurance policy issues, not sales. Consequently I get in trouble for not getting back to the preexisting customer's policy issues fast enough due to time taken to work up a sales quotas. Currently I have the highest sales in the office - still not good enough.
Customer Service Representative (CSR) Job Listings
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