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Last updated Jan 29 2025
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Customer Service Representative (CSR) Reviews
What is it like working as a Customer Service Representative (CSR)?
March 2015
Stress Level.
Customer Service Representative (CSR):
Pros: Working with some of the customers and co-workers.
Cons: Lack of resources to be able to provide accurate information.
March 2015
It's rewarding.
Customer Service Representative (CSR):
Pros: I enjoy working for the company its a good place to work.
Cons: No complaints.
March 2015
53 bank.
Customer Service Representative (CSR):
Pros: 401k match, health insurance.
Cons: Recognition.
March 2015
DEAL WITH CLIENTS, SOLVE PROBLEMS FOLLOW UP ON INSURNACE CAI.
Customer Service Representative (CSR):
Pros: CUSTOMER INTERACTION I GUESS VERY STRESSFUL.
Cons: MY SALARY TO LOW.
February 2015
Busy, Busy but happy.
Customer Service Representative (CSR):
Pros: What I like most about my job is the people. I have a very friendly, and supportive staff that I feel really care about me.
Cons: I think that my job requires a lot more work than one would think and thus that we are under paid.
February 2015
Pros/cons.
Customer Service Representative (CSR):
Pros: Pay, benefits including: health, vision, dental insurance, tuition reimbursement, 401K, paid vacation/personal/sick time.
Cons: Call center environment, high stress, UN-fulfilling job, monotonous job.
February 2015
Good but at the same time challenging.
Customer Service Representative (CSR):
Pros: Team spirit, work mates, and excellent working environment.
Cons: The amount of calls.
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