Highly Satisfied
Last updated Jan 29 2025
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Customer Service Representative (CSR) Reviews
What is it like working as a Customer Service Representative (CSR)?
October 2015
Mostly fun.
Customer Service Representative (CSR):
Cons: The travelling 3 hrs a day is too long office with out windows or fresh air,
October 2015
Good.
Customer Service Representative (CSR):
Pros: Straight Forward job requirements.
Cons: UK hours, shift changes, salary with no incentive scheme, the management.
September 2015
Use my knowledge and my skills to improve the company.
Customer Service Representative (CSR):
Pros: I get to meet new people, and help them to the fullest.
September 2015
I had a great experience.
Customer Service Representative (CSR):
Pros: They offer a high salary good benefits.
Cons: You have to work even youre sick.
September 2015
Work review.
Customer Service Representative (CSR):
Pros: Ability to make decisions, nice people, positive environment most of the time. Feeling of accomplishment.
Cons: Always working past five o clock, no compensation for it, mental exhaustion, long commute, dealing with customers and phone calls.
September 2015
Office hours.
Customer Service Representative (CSR):
Pros: The people that I work with.
Cons: The level of stress and the pay and limited opportunity for advancement.
September 2015
It's a positive atmosphere.
Customer Service Representative (CSR):
Pros: People are very positive & polite.
Cons: The stress of having no missed days at all that could lead to termination. Being sick is no excuse so germs are a factor.
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