Highly Satisfied
Last updated Jan 29 2025
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Customer Service Representative (CSR) Reviews
What is it like working as a Customer Service Representative (CSR)?
November 2015
Customer Service Representative (CSR):
Pros: The employees.
Cons: Stress.
November 2015
Corporate culture.
Customer Service Representative (CSR):
Pros: Working with my Co-Workers is always wonderful. We all help each other.
October 2015
Interesting.
Customer Service Representative (CSR):
Pros: Taking to people and learning about their lives.
Cons: Being yelled at by unhappy people.
October 2015
Customer Service Representative (CSR):
Pros: What I like most about my job would mainly be the people I work with, and the people I get to meet.
Cons: I would probably say the worst is management.
October 2015
Loving my job.
Customer Service Representative (CSR):
Pros: I enjoy the sincere appreciation I receive from not only my boss, but also the people I work with. A heartfelt “thanks” goes a long way to improving my attitude and productivity.
I like that the company I work for is not too paternalistic. Schedule adjustments are never a big deal.My company also pays for outside training, without many stipulations. So, I can enhance my skills as I see fit and have time. I guess they trust that employees generally want to succeed and if they feel they need some training, they probably do.
Little things go a long way, such as company lunches, recognizing birthdays and actual achievements.
Cons: "I didn't have enough challenges. After a while, all the projects became repetitive. I thrive on challenge."
October 2015
I love what I do.
Customer Service Representative (CSR):
Pros: Working with the public. Meeting new people. And I have great bosses.
Cons: The stress and I feel under paid.
October 2015
Stay positive.
Customer Service Representative (CSR):
Listen and learn,,,treat the way you would like to be treated.
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