Customer Service Manager Reviews - Page 14

3.8
(455)
Highly Satisfied
Last updated Jan 29 2025
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Customer Service Manager Reviews

What is it like working as a Customer Service Manager?

March 2019
Stressful, micromanaged, and exhausting.
Customer Service Manager in Irving:
Pros: Mentoring others and help them to provide great customer service
Cons: The micromanagement and lack of information to front line. New ideas are implemented without clear thought process of the affects it will have on frontline workers
March 2019
Na.
Customer Service Manager in Elkhart:
Pros: Close.to home
Cons: Taxes
March 2019
I love the interaction with our customers and strive to resolve their problems quickly.
Customer Service Manager in Fort Worth:
Pros: Our customers
Cons: nothing
March 2019
I would like to move into that position given my length of time with the company and my education because now I feel more comfortable to work at that level now.
Customer Service Manager in New York:
Pros: You ask alot of questions that is not exactly the name of the company I work for but I like working for the company I work for.
Cons: Nothing much.
March 2019
Very stressful and hard to feel appreciated under.
Customer Service Manager in Vail:
Pros: When I’m able to help people who are genuinely kind
Cons: Being blamed for every shortcoming even if it is out of my control
March 2019
Warm and friendly.
Customer Service Manager in Parsippany:
Pros: close to home
Cons: traffic
March 2019
Not good.
Customer Service Manager in Johannesburg:
Pros: Liveliness
Cons: No family

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