▼22%
$65,519
Avg. Base Salary (USD)
/ year
Avg. Base Salary (USD)
10%
$45k
MEDIAN
$66k
90%
$93k
The average salary for a Customer Service Manager is $65,519 in 2025
Base Salary
$45k - $93k
Bonus
$554 - $12k
Profit Sharing
$310 - $10k
Commission
$592 - $23k
Total Pay
$35k - $93k
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What is the Pay by Experience Level for Customer Service Managers?
What Do Customer Service Managers Do?
Customer Service Manager Tasks
- Develops and implements process and procedures to improve operational efficiency.
- Oversees cross functional work areas targeted to resolve issues raised by customers.
- Manages the customer service operations, which deals directly with customers and is the first point of contact.
- Develops, tracks and reports key performance measurements for the unit.
Find your market worth – how it works:
How do Customer Service Managers Rate Their Jobs?
Based on 455 responses, the job of Customer Service Manager has received a job satisfaction rating of 3.82 out of 5. On average, Customer Service Managers are highly satisfied with their job.
Common Health Benefits for a Customer Service Manager
Medical
75%
Dental
67%
Vision
60%
None
24%
Gender Breakdown for Customer Service Managers
Female
71.8%
Male
26.7%
Prefer to self-define
0.9%
This data is based on 1,741 survey responses. Learn more about the gender pay gap.
FAQs About Customer Service Managers
What is the highest pay for Customer Service Managers?
Our data indicates that the highest pay for a Customer Service Manager is $93k / year
What is the lowest pay for Customer Service Managers?
Our data indicates that the lowest pay for a Customer Service Manager is $45k / year
How can Customer Service Managers increase their salary?
Increasing your pay as a Customer Service Manager is possible in different ways. Change of employer: Consider a career move to a new employer that is willing to pay higher for your skills. Level of Education: Gaining advanced degrees may allow this role to increase their income potential and qualify for promotions. Managing Experience: If you are a Customer Service Manager that oversees more junior Customer Service Managers, this experience can increase the likelihood to earn more.