Avg. Base Hourly Rate (USD)
The average hourly pay for a Customer Service Manager is $18.29 in 2025
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What Do Customer Service Managers Do?
- Develops and implements process and procedures to improve operational efficiency.
- Oversees cross functional work areas targeted to resolve issues raised by customers.
- Manages the customer service operations, which deals directly with customers and is the first point of contact.
- Develops, tracks and reports key performance measurements for the unit.
Common Health Benefits for a Customer Service Manager
Gender Breakdown for Customer Service Managers
FAQs About Customer Service Managers
What is the highest pay for Customer Service Managers?
Our data indicates that the highest pay for a Customer Service Manager is $21.53 / hour
What is the lowest pay for Customer Service Managers?
Our data indicates that the lowest pay for a Customer Service Manager is $14.04 / hour
How can Customer Service Managers increase their salary?
Increasing your pay as a Customer Service Manager is possible in different ways. Change of employer: Consider a career move to a new employer that is willing to pay higher for your skills. Level of Education: Gaining advanced degrees may allow this role to increase their income potential and qualify for promotions. Managing Experience: If you are a Customer Service Manager that oversees more junior Customer Service Managers, this experience can increase the likelihood to earn more.