Highly Satisfied
Last updated Jan 24 2025
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Customer Service Associate Reviews
What is it like working as a Customer Service Associate?
June 2020
Under Paid & Under Appreciated.
Customer Service Associate in Hillsboro:
Pros: As long as you are professional and within dress code, you can wear whatever you like and freely express your style- wear any color and any fabric; with the exception to denim specifically but there has had some exception on "business casual days," but there was female-discrimination because we do not sell female denim... that was addressed rather quickly when word got out. Overall, it was interesting to see my coworker's outfits vary from day to day.
Cons: For someone who has worked 5 years in a high-turnover position & no raise... I was told not to tell anybody I was working full time without -much needed- health benefits by my managers.
I decided I was ready to go back to school to finish my degree & did not ask for the formal wear manager position (I was groomed for) & my store manager word-for-word said, "you have no plans for your life," which was not true nor their business (anybody should have freedom from judgement to explore their life's potential directions, especially while in school); all behind closed doors with my store manager hovering above me, a tall guy with little emotional regulation, & his new side-kick the new formal-wear manager said, "do you even want to work here?"
I paused confused why she would even ask that after I have been there 5 years, she quickly said, "no?"
I ask, "did you just answer for me?"
My store manager cut the ‘talk’ off & said -their- emotions were running high, I walked away to welcome a customer, while the new manager cried behind the store as if I offended her?
I felt that their analysis of me was unreasonable. I gave my efforts to a ‘team’ thinking I might get support back, but the goal post kept moving as if no matter how much I give, I was never good enough.
My boss was wildly passive-aggressive playing "Mr. Nice-Guy" which felt gas-lighting. I am not upset anymore, just disappointed; but it will be their loss, I am finding a more productive place to grow.
June 2020
Normal.
Customer Service Associate in Penticton:
Pros: How it’s a small city so you still get to meet new people but also know lots to
Cons: It can become very hot at times
June 2020
Not getting paid enough for the all the responsibilities you have to handle.
Customer Service Associate in Chula Vista:
Pros: flexible with my school schedule
Cons: the pay and stress
May 2020
Worst place to work.
Customer Service Associate in Forked River:
Pros: Coworkers are the only good thing
Cons: Don't train their employees very well. They show you how to do something once and expect you to know what to do.
May 2020
Just ok.
Customer Service Associate in Singapore:
Pros: The number of paid annual leaves
Cons: Career growth can be restricted, especially if you're looking for progression
May 2020
Customer Service Associate in Oviedo:
Pros: The environment and how im able to help people with their projects and get ideas to start my own
Cons: that right now I'm only seasonal
April 2020
Good atmosphere working with khols opportunities to grow and different kind of people.
Customer Service Associate in Fremont:
Pros: Exposure to the different communities and to gain knowledge and experience
Cons: To much crowd
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