Highly Satisfied
Last updated Jan 24 2025
Find out what you should be paid
Use our tool to get a personalized report on your market worth.What's this?
Customer Service Associate Reviews
What is it like working as a Customer Service Associate?
October 2023
Definitely more opportunity.
Customer Service Associate in Kuala Lumpur:
Pros: transportation and more opportunity, at least dont have to get myself a car first
Cons: jam, kinda expensive and transportation system sometimes just slow
June 2023
Great Atmosphere for a part time job.
Customer Service Associate in Baton Rouge:
Pros: You meet a lot of interesting people and do fun thing.
Cons: The pay is not great. Communication could use improving. The employee has to take any initiative to make thing happen be it schedule or pay. Reviews dont really happen. Great if you are a college student looking for a summer job.
March 2023
I love my job.
Customer Service Associate in Barrington:
Pros: I am given the ability to work on my own without supervisors having to direct me on what needs to be done
Cons: Pay
January 2023
Lots of responsibilities.
Customer Service Associate in Chattanooga:
Pros: i like the flexible schedule i have and paid vacation time and tuition reimbursment
Cons: all of the drama and tasks that i am given that are not a part of my job title
November 2022
Credit card payment processing.
Customer Service Associate in Mumbai:
Pros: My communications has changed after I join bpo...before that I don't know to contact a customer..eye to eye contact and I don't understand the english language also..now I can talk with anyone in english
Cons: Canteens, cafetarea, rules and regulations
October 2022
Slightly stressful but fulfilling.
Customer Service Associate in Las Vegas:
Pros: The ability to work from home
Cons: Stressful encounter and interactions with rude customers.
October 2022
Customer Service Associate in Alexandria:
Pros: Clean area, no litter, not a lot of traffic, feels relatively safe compared to where I’m from
Cons: People can be rude
Customer Service Associate Job Listings
Featured Content
‹
Remote Work
New research shows how to set pay for remote employees
Gender Pay Gap
New research shows that each woman experiences the disparity of gender pay gap in different ways, depending on her position, age, race and education.
Compensation Best Practices Report
From compensation planning to variable pay to pay equity analysis, we surveyed 4,900+ organizations on how they manage compensation.
Salary Budget Survey Report
See how organizations are shifting their salary budgets this year.
Retention Report
Get strategies you can use to retain top talent and learn how impactful employee retention really is.
Variable Pay Playbook
Before you decide whether variable pay is right for your org, get a deeper understanding of the variable pay options and the cultural impact of pay choices.
›