Highly Satisfied
Last updated Jan 24 2025
Find out what you should be paid
Use our tool to get a personalized report on your market worth.What's this?
Customer Service Associate Reviews
What is it like working as a Customer Service Associate?
April 2022
Working with HSBC everyday is challenging in so many ways.
Customer Service Associate in metro manila:
Pros: They are promoting work-life balance to their employees.
Cons: none as of this moment.
April 2022
Busy, always something changing.
Customer Service Associate in Kansas City:
Pros: My supervisor wants to be aware of my work life and personal information.
Cons: That we bid on working hours nothing is permanent.
April 2022
It gives me a stronger understanding on several different types of point-of-views from each individual.
Customer Service Associate in Lexington South Carolina:
Pros: I enjoy the interactions, commissions, bonuses, opportunities available.
Cons: Not sure this is a great fit for me.
April 2022
Underpaid and overworked.
Customer Service Associate in Lakeland:
Pros: Customer interaction. Being able to help others and make them happier.
Cons: Not being paid enough for how hard I work, being over looked for a promotion, & being micromanaged
March 2022
It's like being on a roller coaster of tasks to be done all the time.
Customer Service Associate in Roanoke:
Pros: I am bored and I get to work outside and inside.
Cons: I work much harder than my pay grade.
February 2022
Not for everyone.
Customer Service Associate in Denver:
Pros: Love that my boss is willing to work with me to allow my strengths to show and understands every situation we've experienced. He's mentioned "you've saved me hundreds of dollars" because of my efforts at work. I never have known a family that is so kind and respectful as my current employer and it shows he's good people.
Cons: Not knowing everyone's schedule to make sure I'm not expecting someone who's chronically late when I have immediate after work plans. Lack of uniformity regarding the efforts to keep a clean store or run off the crazies.
January 2022
Are you ready to rip your hair out for pennies on the dollar?!
Customer Service Associate in Hoffman:
Pros: You'll meet amazing people.
Cons: You'll meet people who will make you wonder how we made it this far.
Customer Service Associate Job Listings
Featured Content
‹
Remote Work
New research shows how to set pay for remote employees
Gender Pay Gap
New research shows that each woman experiences the disparity of gender pay gap in different ways, depending on her position, age, race and education.
Compensation Best Practices Report
From compensation planning to variable pay to pay equity analysis, we surveyed 4,900+ organizations on how they manage compensation.
Salary Budget Survey Report
See how organizations are shifting their salary budgets this year.
Retention Report
Get strategies you can use to retain top talent and learn how impactful employee retention really is.
Variable Pay Playbook
Before you decide whether variable pay is right for your org, get a deeper understanding of the variable pay options and the cultural impact of pay choices.
›