Bilingual Customer Service Representative Reviews - Page 4

3.8
(83)
Highly Satisfied
Last updated Aug 20 2024
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Bilingual Customer Service Representative Reviews

What is it like working as a Bilingual Customer Service Representative?

December 2018
Could be better.
Bilingual Customer Service Representative in McAllen:
Pros: The community and it's a good place to raise a family.
Cons: My family lives close by, cost of living.
December 2018
Bilingual Customer Service Representative in Summerville:
Pros: Hours
Cons: Low pay scale
December 2017
Bilingual Customer Service Representative in Glasgow:
Pros: Busy town with several amenities. Good transport network . Varieties of restaurants from budget to more expensive.
Cons: Not many green areas in town.
July 2016
Professional atmsophere.
Bilingual Customer Service Representative:
Pros: I enjoy how kind and understanding my coworkers and management are towards working with my school schedule. I value the investment they place on my education and the skills that I've created and continue to work on in the job atmosphere.
Cons: I like least how I am underemployed because I am a young, student worker looking to gain some experience. I have some great computer skills that have yet to be more developed with company projects or tasks. If I'm going to be getting paid below market, I may as well apply to a job where I can expand upon experience for my current major.
April 2016
Customer Service Sirvival.
Bilingual Customer Service Representative:
Treat each customer with your full attention regardless of the situation being presented.
September 2015
Work flexibility.
Bilingual Customer Service Representative:
Pros: I like interacting with customers and I like the different tasks I am given.
Cons: I don't think I am paid enough for the tasks I am assigned.
July 2015
Stress and respect level.
Bilingual Customer Service Representative:
Pros: I like some of my coworkers and how some customers can be understanding.
Cons: The management is not the best. The owner of the franchise is quite frankly extremely rude and infuriating. They insult the workers and embarrass them in front of the rest of the employees. I speak from personal experience and from viewing my coworkers get insulted and embarrassed. There are many customer complaints because the workers and scolded for making too much food. We are then told to make less, which causes longer wait time for customers and thus the customers tend to be unhappy.

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