Ratings for Comcast Cable, Inc.
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Comcast Cable, Inc. Reviews
What is it like working at Comcast Cable, Inc.?
They care more about customers than employees.
Communications Technician:
Pros: My customers, I bring them joy the best way I can.
Cons: Management. They are bullies and try to justify poor pay by all the benefits they offer. The only people scared for my life are the customers watching me climb a telephone pole or crawling underneath their home into the spiders den.
It pays the bills.
Customer Service Representative (CSR):
Pros: Discounted services, work on a nice building.
Cons: No real job advancement beyond moving to another state. Mismanaged, complaints take to long to resolve. You are guilty till proven innocent for everything. Who your manager is affects your job outlook and how stats are interpreted.
Commtech.
Field Service Technician:
Pros: I like having the ability to to resolve a problem completely. 95 percent of the time there is no need for anyone else to help me. Occasionally you need help with network issues.
Cons: Local management seems to have no idea what goes in to a day at work. It's sad because many of the managers were techs once. Now they try and act like a they've joined a club you are not allowed to be part of.
Could be better.
Field Service Technician:
Pros: Basically my own boss.
Cons: Company holds everything against techs.
Stressful.
Call Center Representative:
Pros: Perks, corporate 401 k.
Cons: Dealing w customer who are irate not having enough support from management team.
Great place to work.
Call Center and Customer Service Executive:
Pros: I like the challenge of helping people. Technology changes fast and I can help answer questions & repair many issues remotely. The company tries to make it a good work environment.
Cons: There are both customers and employees who don't appriciate the realities of the situation. Customers who are abusive. Employees who take advatage and don't do their job. Both make it harder on everyone who are actually trying to do the right thing.
Great Place To Work But Very Demanding.
Cable Installer:
Pros: I like the freedom to not be 'tied' to a desk all day. The fact that I'm outdoors most of the time is refreshing a welcome turn from working in a factory without natural sun light.
Cons: The hardest part of my job is having to battle the elements. With the winter of 2013, which was one of the worst in my region, it was very difficult to preform my job and maintain a fast pace.
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