Technical Support Representative Reviews

3.3
(14)
Satisfied
Last updated Dec 02 2024
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Technical Support Representative Reviews

What is it like working as a Technical Support Representative?

October 2022
Very stressful, unappreciated and under staffed.
Technical Support Representative in Iron Mountain:
Pros: Coworker
Cons: More products with no compensation with growth
July 2022
Uncertain - Others come into the company and are paid way more.
Technical Support Representative in Queenstown:
Pros: Nothing really
Cons: The salary as we are not paid fairly.
February 2022
Don't expect them to honor a contract.
Technical Support Representative in Columbus:
Pros: As long as support tickets are finished, you can do whatever you want
Cons: Other employees regularly ignore phone hours with no consequences
January 2022
Amazing.
Technical Support Representative in Pune:
Pros: I like the work environment in Amazon. The management is really good, have a lot of benefits as an employee.
Cons: I don't like the 24 hours flexible shift
August 2021
Various types of compensation would equal greater satisfaction.
Technical Support Representative in Greensboro:
Pros: Casual atmosphere and great team work.
Cons: My commute.
July 2021
It’s quite the experience but it can sometimes be very draining.
Technical Support Representative in Kingston:
Pros: Talking to customers with a good sense of humour
Cons: Customers who behave like they know it all or expect you to play God and fix their equipment
July 2020
Challenging.
Technical Support Representative in San Diego:
Pros: Benefits, atmosphere, willing to improve And cares about their employees options
Cons: Don’t know where I stand. No growth opportunities

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