Support Technician, Information Technology (IT) Reviews - Page 24

3.6
(43)
Highly Satisfied
Last updated Mar 26 2025
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Support Technician, Information Technology (IT) Reviews

What is it like working as a Support Technician, Information Technology (IT)?

March 2016
Support Technician, Information Technology (IT):
Pros: Flexibility.
Cons: No recognition.
March 2016
Wonderful experience.
Support Technician, Information Technology (IT):
Pros: Find out solution to problems and customer satisfaction.
Cons: Not finding out what the solution to a problem is.
February 2016
Keep learning.
Support Technician, Information Technology (IT):
Constantly learn new things, assigned or not, or you'll fall behind and that's no way to excell at any job, but especially this one.
February 2016
IT Review.
Support Technician, Information Technology (IT):
Pros: Doing something different everyday.
Cons: Dealing with people that think IT is the problem.
January 2016
Support Technician, Information Technology (IT):
Pros: Working closely with coworkers and providing technical support to end users.
Cons: Lack of direction by management.
January 2016
Pay.
Support Technician, Information Technology (IT):
Not paid the same as others doing the same job in this state.
January 2016
It is more about your effort than your knowledge.
Support Technician, Information Technology (IT):
Be more willing to learn on the job rather than coming in as a know it all.

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