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Last updated Dec 17 2024
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Product Support Specialist Reviews
What is it like working as a Product Support Specialist?
March 2018
Product Support Specialist in Bangalore:
Pros: Multicultural vibrant city, Good climate, Software hub of India.
Cons: Traffic, Food, Cost of living, Nothing else.
October 2016
Work.
Product Support Specialist:
Pros: Most of it not routine, I love analyzing data, troubleshooting.
Cons: Everyone in my team wants to be me.
February 2016
Supporting customers through remote tools.
Product Support Specialist:
Pros: Culture.
Cons: Shift timing, Politics, etc.
November 2015
Love what I do just wish I could get promotion.
Product Support Specialist:
Pros: I enjoy the work I do and the people I work with are great.
Cons: I have taken on more responsibility but I can't seem to get promoted. I apply for open positions in my department but others get hired. I have discussed this with my manager and she has given me projects that give me visibility, but thats it.
October 2015
Product Support Specialist:
This position is mainly reviewing work done by other employees. I worked extremely hard to obtain the designations I have, and then our company "restructured". The employees were not forewarned about the extremity of the restructure, nor about how our daily jobs would change. Now I very rarely get to utilize my acquired skills. I feel like I am wasting my potential on an endless job going nowhere.
July 2015
Challenging.
Product Support Specialist:
Pros: The ability to put together new training material for those that do not understand and for new employees. If I need to be off or take an extended lunch I am allowed to. Company is very understanding as far as needing days off.
Cons: The training has been very minimal and because of it I am not where I want to be after a year of being employed here. I do not feel successful or like I accomplished anything when I leave. Communication with in the team is non-existing and management is very contradicting and indecisive.
February 2015
I have got the advantage to tackle customer.
Product Support Specialist:
Pros: Teamwork, 24/7 Support Environment,
Cons: Stress, fear, insecurity,
Product Support Specialist Job Listings
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