Highly Satisfied
Last updated Jan 14 2025
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Customer Service Associate Reviews
What is it like working as a Customer Service Associate?
February 2015
Only perks are time pff.
Customer Service Associate:
Pros: Paid time off and vacations are good. Coworkers.
Cons: Unattainable sales goals, which arent met, so therefore no room to grow.
February 2015
Summary.
Customer Service Associate:
Pros: Flexible hours with good coworkers.
Cons: Not paid enough, not enough hours.
February 2015
...
Customer Service Associate:
Pros: I love food coupon...
Cons: I hate shift hours.
December 2014
Lowes Life.
Customer Service Associate:
Pros: Super flexible, at my store great asm's store director not so much but its to be expected, most associates are fun and easy to get along with, as far as teamwork it depends on the day and 10% off products is kinda a plus.
Cons: Store director is a pain to work with, kinda brings the employees moral down in the store, no company get togethers, never enough employees in the store so no coverage and at the service desk you handle every departments issues from customers, at the service desk we are unbelievable under staffed and ends up upsetting customers.
December 2014
Soak up information like a sponge.
Customer Service Associate:
Learn as much about each department as possible as customer services is the hub of any business liasing with customers, the sales team, accounts, the warehouse & the product development department.
Information is key to being successful & informative.
November 2014
Work Flexibility.
Customer Service Associate:
Pros: Lowe's promotes from within and has a good work environment with reasonable compensation.
Cons: Management is oftentimes lacking.
October 2014
Work Environment Summary.
Customer Service Associate:
Pros: Working with a purpose and being able to assist and go above and beyond to help a customer.
Cons: Company Politics, lack of accountability and responsibility, and very toxic work environment.
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