Highly Satisfied
Last updated Jan 14 2025
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Customer Service Associate Reviews
What is it like working as a Customer Service Associate?
October 2014
One Of The Best Retail Places I've Worked.
Customer Service Associate:
Pros: The company treats everyone with respect and will work with you for days off. Fair pay for my experience, full time available even under ObamaCare, most associates who are available can get 40 hours and even overtime. Lots of company programs to reward you for a job well done.
Cons: It's customer based so days can be hectic and longer than expected if the store is a mess. Must work nights (2 a week) and weekends. You pay must work over 30 hours per week to be eligible for many benefits and you pay for them still.
October 2014
Customer Service Associate:
Pros: Teamwork, to learn commnicating with ddifferent different type of persons.
Cons: Do not provides extra curricularcurricular activities.
October 2014
Customer Service Associate:
Pros: Close to home, other associates in my department are hard workers like myself.
Cons: Work until 10pm or later depending on management. No set schedule, work every weekend. Have to work on Black Friday even if it is your regular day off.
August 2014
Customer Service Associate:
Pros: The people.
Cons: The money.
June 2014
Its A Challenge Everyday.
Customer Service Associate:
Pros: The way the process is and the way we must grow is pretty good. Its a wonderful place to be. My work taught me many things.
Cons: There is nothing bad in my process or at my workplace. But as associate in the beginning I felt it a little complicated to complete my work on daily basis though I was flexible with my process.
May 2014
Good for a job.
Customer Service Associate:
Pros: Good hours, products, dress code.
Cons: Mid shifts, amount of work, pay.
March 2014
Optical And Vision Training.
Customer Service Associate:
Get to know everything about the field that you're interested in before seeking a job in that area. Always be early for your job and never call off without prior consent, unless it's an absolutely emergency that can't wait until after work. Always put the customer first. Try to resolve any issues independently and never say "I Can't"
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