Highly Satisfied
Last updated Jan 23 2025
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Customer Service Agent Reviews
What is it like working as a Customer Service Agent?
January 2017
My working Life.
Customer Service Agent in Johannesburg:
Pros: City life.
Lots of job opportunities.
Cons: Extremely bad traffic.
Distance from home to work.
November 2016
Office conditions.
Customer Service Agent:
Pros: I like the fact that I get to assist people with their queries and I get to understand the processes in the company.
Cons: The working hours are long.
September 2016
Customer service.
Customer Service Agent:
Listen to the customer, answer any questions honestly, all delivery what you promise.
July 2016
Customer Service Agent:
Patience, hardwork, humbleness.
June 2016
Learned a lot and gained experience.
Customer Service Agent:
Pros: Working with great agents. The flexibility of working or taking time off. Enjoying meeting new people.
Cons: Getting rifted out of my office when 9/11 happen. Took away 1week vacation 1week of sick time 5days of holiday pay and never had a pay increase for 10years. Had too many layout.
March 2016
Customer Service Agent:
Pros: Help people in my community, flexible.
Cons: Overwhelming, stressful, too much work,
January 2016
Learning experience.
Customer Service Agent:
Pros: It's a great job to start your career.
Cons: It's demanding and pays very little.
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