▼25%
R163,800
Avg. Base Salary (ZAR)
/ year
Avg. Base Salary (ZAR)
10%
ZAR 65k
MEDIAN
ZAR 164k
90%
ZAR 237k
The average salary for a Technical Support Technician is R163,800 in 2025
Base Salary
R65k - R237k
Bonus
R5k - R13k
Total Pay
R67k - R289k
Is Average Technical Support Technician with Software Installation & Upgrade Skills Salary in South Africa your job title? Find out what you should be paid
Use our tool to get a personalized report on your market worth.What's this?
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What is the Pay by Experience Level for Technical Support Technicians?
▲10%
What Do Technical Support Technicians Do?
Technical Support Technician Tasks
- Provide technical support and customer service to software users.
- Open tickets, troubleshoot problems, and diagnose issues in order to resolve them and close tickets.
- Document technical requirements, usage procedures, and common problem fixes.
- Set up, design, configure, and maintain software and associated equipment.
Find your market worth – how it works:
Common Health Benefits for a Technical Support Technician
Medical
28%
Dental
11%
Vision
6%
None
72%
Gender Breakdown for Technical Support Technicians
Male
86.7%
Female
13.3%
This data is based on 15 survey responses. Learn more about the gender pay gap.
FAQs About Technical Support Technicians
What is the highest pay for Technical Support Technicians?
Our data indicates that the highest pay for a Technical Support Technician is ZAR 237k / year
What is the lowest pay for Technical Support Technicians?
Our data indicates that the lowest pay for a Technical Support Technician is ZAR 65k / year
How can Technical Support Technicians increase their salary?
Increasing your pay as a Technical Support Technician is possible in different ways. Change of employer: Consider a career move to a new employer that is willing to pay higher for your skills. Level of Education: Gaining advanced degrees may allow this role to increase their income potential and qualify for promotions. Managing Experience: If you are a Technical Support Technician that oversees more junior Technical Support Technicians, this experience can increase the likelihood to earn more.