South Africa
Job
Software Support Specialist

Average Software Support Specialist with Information Technology (IT) Support Skills Salary in South Africa

Pay
Job Details
Skills
Job Listings
How should I pay?Price a Job
What am I worth?Find market worth
R255,500
/ year

Avg. Base Salary (ZAR)
25%
ZAR 193k
MEDIAN
ZAR 256k
75%
ZAR 452k

The average salary for a Software Support Specialist is R255,500 in 2025

Base Salary
R193k - R452k
Bonus
R14k - R18k
Total Pay
R196k - R459k
Based on 7 salary profiles (last updated Jun 20 2021)
Is Average Software Support Specialist with Information Technology (IT) Support Skills Salary in South Africa your job title? Find out what you should be paid
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Software KnowledgeTroubleshootingCustomer ServiceSoftware Installation & UpgradeHelp Desk / Desktop Support (Tier 2)SQLAll
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What Do Software Support Specialists Do?

Software Support Specialist Tasks
  • Document and track issues in software and hardware operation.
  • Provide training and documentation for trending issues.
  • Coordinate efforts with other teams and teammates to resolve issues quickly.
  • Perform root cause analysis for each issue, escalating as necessary.
Find your market worth – how it works:

Common Health Benefits for a Software Support Specialist

Medical
33%
None
67%

Gender Breakdown for Software Support Specialists

Female
50.0%
Male
50.0%
This data is based on 6 survey responses. Learn more about the gender pay gap.
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FAQs About Software Support Specialists

What is the highest pay for Software Support Specialists?

Our data indicates that the highest pay for a Software Support Specialist is ZARNaN / year

What is the lowest pay for Software Support Specialists?

Our data indicates that the lowest pay for a Software Support Specialist is ZARNaN / year

How can Software Support Specialists increase their salary?

Increasing your pay as a Software Support Specialist is possible in different ways. Change of employer: Consider a career move to a new employer that is willing to pay higher for your skills. Level of Education: Gaining advanced degrees may allow this role to increase their income potential and qualify for promotions. Managing Experience: If you are a Software Support Specialist that oversees more junior Software Support Specialists, this experience can increase the likelihood to earn more.

WHAT AM I WORTH?
What your skills are worth in the job market is constantly changing.
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