Average Incident Manager with Information Technology Infrastructure Library (ITIL) Skills Salary in South Africa

R387,555
Avg. Base Salary (ZAR)
10%
ZAR 258k
MEDIAN
ZAR 388k
90%
ZAR 838k

The average salary for an Incident Manager is R387,555 in 2025

Base Salary
R258k - R838k
Bonus
R0 - R28k
Total Pay
R263k - R824k
Is Average Incident Manager with Information Technology Infrastructure Library (ITIL) Skills Salary in South Africa your job title? Find out what you should be paid
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What is the Pay by Experience Level for Incident Managers?

What Do Incident Managers Do?

Incident Manager Tasks
  • Develop and implement the incident management process.
  • Analyze incident trends and recommend corrective actions as necessary.
  • Set up support IT systems so consumers and employees of the organization can utilize systems with minimal issues.
  • Monitor the effectiveness of the incident management process and make recommendations for improvement.
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FAQs About Incident Managers

What is the highest pay for Incident Managers?

Our data indicates that the highest pay for an Incident Manager is ZAR 838k / year

What is the lowest pay for Incident Managers?

Our data indicates that the lowest pay for an Incident Manager is ZAR 258k / year

How can Incident Managers increase their salary?

Increasing your pay as an Incident Manager is possible in different ways. Change of employer: Consider a career move to a new employer that is willing to pay higher for your skills. Level of Education: Gaining advanced degrees may allow this role to increase their income potential and qualify for promotions. Managing Experience: If you are an Incident Manager that oversees more junior Incident Managers, this experience can increase the likelihood to earn more.