▼4%
R258,652
Avg. Base Salary (ZAR)
/ year
Avg. Base Salary (ZAR)
10%
ZAR 149k
MEDIAN
ZAR 259k
90%
ZAR 461k
The average salary for a Customer Service Specialist is R258,652 in 2025
Base Salary
R149k - R461k
Bonus
R7k - R46k
Total Pay
R149k - R508k
Is Average Customer Service Specialist with Customer Relationship Management (CRM) Skills Salary in South Africa your job title? Find out what you should be paid
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What is the Pay by Experience Level for Customer Service Specialists?
What Do Customer Service Specialists Do?
Find your market worth – how it works:
Common Health Benefits for a Customer Service Specialist
Medical
45%
Dental
10%
Vision
10%
None
55%
Gender Breakdown for Customer Service Specialists
Female
53.3%
Male
46.7%
This data is based on 15 survey responses. Learn more about the gender pay gap.
FAQs About Customer Service Specialists
What is the highest pay for Customer Service Specialists?
Our data indicates that the highest pay for a Customer Service Specialist is ZAR 461k / year
What is the lowest pay for Customer Service Specialists?
Our data indicates that the lowest pay for a Customer Service Specialist is ZAR 149k / year
How can Customer Service Specialists increase their salary?
Increasing your pay as a Customer Service Specialist is possible in different ways. Change of employer: Consider a career move to a new employer that is willing to pay higher for your skills. Level of Education: Gaining advanced degrees may allow this role to increase their income potential and qualify for promotions. Managing Experience: If you are a Customer Service Specialist that oversees more junior Customer Service Specialists, this experience can increase the likelihood to earn more.